General Terms and Conditions (T & C)

Payment of rent :

The rent includes the incidental costs such as electricity, water consumption, heating, taxes and duties. The final clean-up will be excluded and has to be paid extra.

The rent in its entirety (less deposit) is to be effected in cash when handing-over the apartment’s keys.

Should the tenant decide to rent the apartment for more than one month, special payment conditions can be agreed on.

Booking procedure:

Only after the 30% deposit of the rent has been transfered to the landlords’ bank account, is an apartment bindingly booked. No apartment can be reserved until receipt of the full confirmation deposit.

Cancellation:

Cancellations within minimum 30 days prior to the agreed arrival day are free of charge.
Provided notice of cancellation is received less than 30 days prior the arrival date, a cancellation fee of 30% of the total payment will be forfeited.
All notification of cancellation must be made in writing by email, post or fax. It is the customer’s responsibility to ensure that all cancellation requests are correctly submitted.

Check-in and check-out:

The apartment is ready for occupancy at 15:00 o’clock on the day of arrival. You can check-in your luggage earlier as far as the vacancy of the apartment allows it. Please consider that this is to be done upon agreement with the landlords.

Accommodation must be vacated by 11:00 a.m. on the day of departure.

Deposit on key:

The deposit on key amounts to EUR 200,-. This amount is to be returned to the tenant on the day of departure.